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Posted

When chasing up change control, we create an activity for the user to undertake the change, which then expired after 24 hours before we email then again and create a new activity (thus triggering notifications/email etc). 

The activities show correctly on the Service Manager requests, but when you go into the main 'Activities' view you see both the current one and all the previous ones which are have expired.

Should this not just display the current un-expired activities?

Cheers

Martyn

image.thumb.png.ddbdb9e07490f2febc39be94e0bd66f3.png

 

 

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