Martyn Houghton Posted August 1, 2022 Posted August 1, 2022 When chasing up change control, we create an activity for the user to undertake the change, which then expired after 24 hours before we email then again and create a new activity (thus triggering notifications/email etc). The activities show correctly on the Service Manager requests, but when you go into the main 'Activities' view you see both the current one and all the previous ones which are have expired. Should this not just display the current un-expired activities? Cheers Martyn
Victor Posted August 1, 2022 Posted August 1, 2022 Also: Once set it will use it by default when navigating to activities.
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