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Posted

We have the Summer bank holiday set up as a holiday exclusion in our ServiceDesk Calendar, users however are still able to pick it from the date picker. It seems the calendars are being ignored, is this due to recent update as this wasn't the case last bank holiday.

Thanks

  • Like 1
Posted

Hi @Cassie

Thanks for your post.  Is there a particular place where you are seeing this? Depending on where the calendar picker is presented, some do have options to follow the default Working Time Calendar.  There are many places where calendars are used.  There is also a setting to specify the default calendar which some apps will use. 

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Posted

Our processes are set to use a specific calendar (servicedesk) and last bank holiday (jubilee) working fine, now it's not taking the holiday exclusions into account

Posted

Hi @Cassie

I think that I may have replicated the same as you are seeing.  I'm going to do a few more tests just to confirm and then I'll make sure the development team are aware so they can investigate further to see if there is an issue.

  • Like 1
  • 4 weeks later...

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