Smurfy Posted July 26, 2022 Posted July 26, 2022 Hi I have had a few requests to show the asset id in the request list (in a dedicated column) I can see that linking multiple assets may make this messy but in the main we only link one. Is it possible to look at having either a column dedicated to the asset id result/s or being able to pull the results from the asset form in the PCF into a custom field. I don't want to use a custom form in the PCF as I want users to be able to link it and for it to still show in the asset section on the ticket.
Steve Giller Posted July 27, 2022 Posted July 27, 2022 On 7/26/2022 at 11:04 AM, Smurfy said: Is it possible to look at having either a column dedicated to the asset id Unfortunately this is not possible. There could be any number of assets linked to a Request, so it is not practical to have this as a column. Additionally, only columns from the Request table are available in the Request List View, and relationships between Requests and Assets are stored in a separate table. Currently the only way that I'm aware of to achieve this would be to manually populate a Custom Field with the Asset ID and have that column in a Custom View.
Smurfy Posted July 28, 2022 Author Posted July 28, 2022 Thanks Steve. I thought that would be the answer but i needed to ask officially. I will feedback to the team.
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