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Edit Existing Request Sub-status not retaining/showing Request Type value of All


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When editing existing Request Sub-status which is set and shown as Request Type 'All' on the parent list screen in the admin tool, the Request Type is not carried through to the edit dialog window and requires manual population in order to save other changes. This could lead to the incorrect value being entered and also is unnecessary manual intervention. Can this please be populated with the current value.

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Cheers

Martyn

 

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Hi @Martyn Houghton

As per my comment on your other post...this and a number of other issues around statuses have been fixed and will be in this weeks Service Manager update.  If there are any remaining issues after the next update then let me know.

Kind Regards,

Dave

 

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