Martyn Houghton Posted July 26, 2022 Share Posted July 26, 2022 When editing existing Request Sub-status which is set and shown as Request Type 'All' on the parent list screen in the admin tool, the Request Type is not carried through to the edit dialog window and requires manual population in order to save other changes. This could lead to the incorrect value being entered and also is unnecessary manual intervention. Can this please be populated with the current value. Cheers Martyn Link to comment Share on other sites More sharing options...
David Hall Posted July 26, 2022 Share Posted July 26, 2022 Hi @Martyn Houghton As per my comment on your other post...this and a number of other issues around statuses have been fixed and will be in this weeks Service Manager update. If there are any remaining issues after the next update then let me know. Kind Regards, Dave 1 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted July 26, 2022 Author Share Posted July 26, 2022 @David Hall Thanks, do we know what build number this will be? Cheers Martyn Link to comment Share on other sites More sharing options...
Martyn Houghton Posted July 27, 2022 Author Share Posted July 27, 2022 @David Hall I can confirm this has been resolved by Service Manager build 2690. Cheers Martyn Link to comment Share on other sites More sharing options...
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