Smurfy Posted July 5, 2022 Share Posted July 5, 2022 We would like to display some of the other fields from the asset information on a ticket where the asset is linked. So at the moment it has the asset, type, class and Tag. Is there a way we can configure this to show some other fields? I know we can click the asset to look at all the fields but we would like at least one field ("notes" we may use) to be viewable directly from a ticket. Is that possible? Link to comment Share on other sites More sharing options...
samwoo Posted July 5, 2022 Share Posted July 5, 2022 +1 as it's not currently possible (as far as I know) Link to comment Share on other sites More sharing options...
Smurfy Posted July 18, 2022 Author Share Posted July 18, 2022 Hi Any thoughts on this please? It would really hep us. Thanks Link to comment Share on other sites More sharing options...
Steve Giller Posted July 19, 2022 Share Posted July 19, 2022 I'm not aware of any plans to introduce this currently, however I have tagged it as an Enhancement. As with numerous other forum conversations I am fairly sure that the one field that will not be added is "Notes" as this could theoretically contain an infinite amount of text and displaying that could have disastrous consequences. 1 Link to comment Share on other sites More sharing options...
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