seeing a lot of duplicate tickets logged when Staff use our self service portal

[FUTSALCOACH]

We are seeing duplicate tickets in the queue and the only thing in common is they were all logged through our self service portal.  Any ideas why this is happening?

[Victor]

@FUTSALCOACH difficult to say without looking at some examples. I would suggest liaising with one of the supported contacts for your instance to raise a support request with us.