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Posted

On a few occasions we have had (basic) user accounts go into a "suspended" state.

Is there any way I can determine why this is happening as there doesn't seem to be any external reason as to why this happens.

Posted

@QEHNick It's possible, if a user attempts to log in, in quick session and these attempts are failed, the account will be locked out (putting it in a suspended state).

The following setting is for the Threshold for the number of attempts:

image.png

Posted

Thanks Nanette. We use single sign-on so how could that be the case here? Is there a log file which records this sort of activity?

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