Stephen.whittle Posted June 29, 2022 Share Posted June 29, 2022 It is referenced in the roadmap that there is a commitment to deliver the chatbot integration although in other discussions there has been talk of a native chatbot/knowledge base capability so I would like to know more information on what the roadmap item includes and any specific providers of chatbots it will integrate with to develop a plan for use. Link to comment Share on other sites More sharing options...
Steve G Posted July 5, 2022 Share Posted July 5, 2022 Hi @Stephen.whittle, We're in the process of reviewing chatbots to integrate with, and are currently looking at: IBM Watson Assitant Microsoft Power Virtual Agent Google Diaglogflow Thanks, Steve 1 1 Link to comment Share on other sites More sharing options...
Stephen.whittle Posted July 6, 2022 Author Share Posted July 6, 2022 Thanks for the response it gives us a shortlist of options to review initially. Link to comment Share on other sites More sharing options...
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