Jump to content

Extracting Feedback (Ratings) comments


Recommended Posts

Can I extract the customers responses to the feedback, questions and use them in workflow? I can see that the Get Request Details node obtains a feedback rating in terms of number of stars, but it doesn't contain a Get field for the responses to that feedback.

My use case is that I would like to example, add those comments as the content of a card on the feedback board.


I looked on Wiki (Customer Feedback - Hornbill) and it implied the information can be used in reporting so I guess it is somewhere. I guess the question is if that is exposed to the BPM.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...