Alistair Young Posted June 21, 2022 Share Posted June 21, 2022 Hi all, When managing SLA rules in the portfolio it looks like 'urgency' is missing under the list of conditions. Can be worked around with a custom field, but would be much easier if it was added to the list Ta Alistair Link to comment Share on other sites More sharing options...
Steve Giller Posted June 22, 2022 Share Posted June 22, 2022 I've tagged this as an Enhancement Request for you. Link to comment Share on other sites More sharing options...
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