What is "Chat ID" in MicrosoftTeamsChatSendMessage

[QEHNick]

Quick question, what should be placed in the filed "Chat ID" in the aforementioned integration?

Thank you.

[Steve Giller]

So I'm answering to cover multiple scenarios rather than just this specific configuration I'm just going to post this image!

[Steve G]

@QEHNick Chat ID is the ID of the 1-2-1 chat session with a user. This operation is used to send messages to private chat sessions rather than group channels. Private chat sessions can be created with the Chat > Create Chat operation, which outputs an ID that you can use in the Chat > Send Message operation (below).  If a one to one chat already exists between the account that the Teams integration is using, and the target user, the Chat ID of the existing chat will be returned.

Hope this helps,

Steve

[QEHNick]

Oh, how silly of me. I didn't realise the process was split into two parts.

So the User ID is which customer field? Would it be their primary email address or their actual "User ID"

[Steve G]

@QEHNick as per the docs, it's actually the Microsoft UPN of the target Teams user:

Cheers,

Steve 

[QEHNick]

Thanks Steve, so the Universal Principal Name, got it, cheers.

[QEHNick]

Ok, so now it's all set up, however, testing produces the following.

When creating the chat session:

ID =
Status = failed
Error = BadGateway: Failed to execute backend request.

When attempting to send the message:

ID =
Status = failed
Error = BadRequest: UnknownError

 

Is there anywhere I can dig further to analyse these Timeline outputs?

[QEHNick]

OK, it now works (after changing it to use the Primary email address instead of the User ID - oddly they are both the same, but the BP refused to read the User ID) - the only problem is, instead of sending the chat to the User ID, it sends it to the team member who set up the connector.