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Error message when opening requests


Guest Paul Alexander

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Guest Paul Alexander

Hi

All my analysts are reporting that they're getting an error message when they open any tickets. It's not stopping them from doing anything at the moment but thought you ought to know!

image.png.32b51c28f0ea1a1cf206409c3a40c678.png

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All,
The above patch has been deployed to all instances. This should resolve this issue (ERROR on fAQ1,h_type) and hopefully the other 2 issues people have reported this morning.. 

Can I ask that if you are still suffering the other issues (NOT the FAQ1) that you post in the other existing threads so we dont confuse issues .

Kind Regards

 

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