Jump to content

How do i add the SLA's so that they display in the Employee portal


Recommended Posts

Hi @Paul Lear

You can enable the display of the expected resolution date (taken from the SLA resolution timer) by turning on the service manager application setting guest.com.hornbill.servicemanager.showResolveByDate within the admin view.

Hope that helps,

Kind Regards,

Dave.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...