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Intelligent Capture (Forms)


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We have a problem where this will not log a call from this anymore:


It seems to fail on the Analyst Assignment, which all it is doing is adding the Team and analyst


It will just come up "Call Failed, Unable to log call."  If we remove this form it will log the call.

Has anything change to stop this form from working?

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Hi @Blowerl

Our developers have tried looking into this issue, however couldn't replicate. Could you please raise it with support then we can have a deeper investigation to the issue



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