pcf PCF/IC not progressing

[Jeremy]

We have been noticing that when raising requests, after the customer section...when you get to the Services list it doesn't allow you to scroll down on any page. This means that you can't always choose to the service that you need, so we need to change the customer to allow you to scroll, then change it back.

I'm not sure that I have explained this very well and I'm not sure it can be replicated, currently we have at least 3 customers that we are having issues with when raising requests.

[Martyn Houghton]

@Jeremy

We have also been experiencing this intermittently as well and is only obvious when the select customer has a significant number of services/catalog items.

I try to see if we can replicate it more consistently.

Cheers

Martyn

 

[Jeremy]

@Martyn Houghton we can replicate this for the specific customers that have the issue, but as it's not every customer it sometimes takes a while till we get another instance.

[Jeremy]

Has Hornbill seen or got any thoughts about what we are seeing?

[Jeremy]

We have had another instance of this happening today.