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Posted

Hi,

I have been working on a few dashboards over the last few days and they all looked good.

Today i made changes to a few and once i saved the changes and then went back to view the dashboard it was blank. I have even created new ones today and the content doesn't save.

Here is a list of the dashboards i have the ones i updated today are now blank, but they where not blank before i made changes today.

 

image.thumb.png.604c2b8ed71466c73c4483b8bad810b6.png

 

When i  click on any dashboard i updated today this is what i get:

image.thumb.png.26cbbc1caa245fa38471f96a8ed10373.png

 

Anyone else having this problem?

Posted

Hi,

The fix has worked, anything i update today stays there. But if i click on two of the Dashboards i had issues with yesterday all i get is a page saying loading.

It was mentioned that you might try and roll back the changes that where done yesterday, is this still an option?

Posted
2 hours ago, Llyr said:

roll back the changes that where done yesterday, is this still an option?

@Llyr only for the dashboards that were affected by the issue, meaning dashboards that had configuration but no longer had it when they were updated yesterday. No other roll back is possible.

Posted

So i had a dashboard that was working before i made a slight change on the day that there was an issue, are you able to role that back for me?

Posted

@Llyr if a change was made to a dashboard when the issue was active which lead to loosing the entire dashboard configuration then yes, that can be restored. I would suggest raising a support request so we can look at this. 

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