Giuseppe Iannacone Posted June 1 Share Posted June 1 Could you please help out here on what has to be posted in the mandatory fields? i see no reference in the wiki or elsewhere. we are using on Jira side: - Jira Service Management Cloud is this version supported by iBridge? is the method correct or is better to use the Jira Cloud method? Link to comment Share on other sites More sharing options...
Steve Giller Posted June 1 Share Posted June 1 @Giuseppe Iannacone Have you made use of the help flyout? It probably won't answer all your questions but the nodes are fairly well documented without having to break out to the wiki. Link to comment Share on other sites More sharing options...
Steve G Posted June 1 Share Posted June 1 @Giuseppe Iannacone, The Request Type and Service Desk fields are select lists, that will dynamically pull information from your Jira Service Management Cloud account when you click on the down arrow to the right of the input. Summary is as you would expect Cheers, Steve Link to comment Share on other sites More sharing options...
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