Duplicate tickets raised via the self-service portal.

[Gareth Noon]

We have seen quite a few instances of duplicate tickets being raised via the Customer Portal recently. I've checked the latest examples this afternoon and they were raised two seconds apart with sequential reference numbers. 

This seems to be happening too often to be user error/problems with a particular connection and this is happening to numerous customers. I wondered if anybody else has been experiencing the same thing?

[Steve Giller]

Our Development Team are looking into this issue.