Kelvin Posted May 13, 2022 Share Posted May 13, 2022 This may have been happening for a while but we have just noticed that it is possible to select the Service title during PRO CAP in the service list. This causes issues as there is not PRO CAP for the service title. User Security is the Service which seems to be selectable but then finishes without collecting further information. Link to comment Share on other sites More sharing options...
samwoo Posted May 13, 2022 Share Posted May 13, 2022 @Kelvin This setting turned on (under Service Manager -> Application Settings) will require users to select a Catalog in order to log a ticket: 1 Link to comment Share on other sites More sharing options...
Kelvin Posted May 13, 2022 Author Share Posted May 13, 2022 @samwoo perfect thank you 1 Link to comment Share on other sites More sharing options...
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