LorraineS Posted May 12, 2022 Share Posted May 12, 2022 When an external email is received with attachment into Hornbill, is there a way for it to be automatically attached to the request?. Currently, we have to view email and attach to request. Link to comment Share on other sites More sharing options...
nasimg Posted May 12, 2022 Share Posted May 12, 2022 Have you got the below options enabled... 1 Link to comment Share on other sites More sharing options...
LorraineS Posted May 12, 2022 Author Share Posted May 12, 2022 @nasimgThanks, I will check with team leader. Link to comment Share on other sites More sharing options...
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