Berto2002 Posted April 29, 2022 Share Posted April 29, 2022 I created a test flow and Activity with the mandated time recording. I completed the Activity and record 3 hours. While it does show on the Activity history (yellow), it does not show on the Total for the ticket or it's drill-down (green) or on the My Timesheet view (blue). Am I missing something? I expected to see the 3 hours appear in all three places. I have all 3 TimesheetManager Roles. Link to comment Share on other sites More sharing options...
Victor Posted April 29, 2022 Share Posted April 29, 2022 1 hour ago, Berto2002 said: it does not show on the Total for the ticket or it's drill-down (green) or on the My Timesheet view (blue) It won't. Timesheet Manager does not work with time spent on human tasks. Time spent on a task is recorded in Timesheet Manager when the "Record Time" button is used, TM does not work with the "default" time spent option on tasks... Link to comment Share on other sites More sharing options...
Berto2002 Posted April 29, 2022 Author Share Posted April 29, 2022 Ah, that explains it; at it suits me because I wanted time recording by Service not by workflow :-) But it's a bit weird. What's the rationale for having two different ways of recording time?! Link to comment Share on other sites More sharing options...
Victor Posted April 29, 2022 Share Posted April 29, 2022 @Berto2002 you can have tasks without Timesheet Manager... afterall TM is an app that you might or might not user, have or not have it installed in your instance... 1 Link to comment Share on other sites More sharing options...
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