Joyce Posted April 27, 2022 Posted April 27, 2022 Hi @Bob Dickinson None of our PowerBI report are refreshing. When I tried to refresh from PowerBI, I am not getting any error and looks like the refresh has completed. But the data is not updated on the report, and on Hornbill Report History, there is no new report. Has something change which requires the RScript we are currently using to connect PowerBI to Hornbill report to be updated? I have notice the reports not running for the past 3 weeks. Thanks. Regards, Joyce
Bob Dickinson Posted April 28, 2022 Posted April 28, 2022 Hi @Joyce This isn't an area I am too familiar with, nor am I aware of any recent changes to this utility. Looking at the utility on GitHub, there have been no updates/changes to this in 10 months (https://github.com/hornbill/rPowerBIHornbillDataSources) so this sounds like an environmental change, or possibly a change to the Reports in Hornbill themselves? My advice in this scenario would be to log this as a formal issue with the support team who will be able to look into this specific issue and hopefully inform you of what is needed. Kind Regards Bob
Steve G Posted April 28, 2022 Posted April 28, 2022 Hi @Joyce, I've just tested the PowerBI R scripts, and they are working as expected so it's possible there's an environmental issue in play. Could you try your script in a new data source in Power BI Desktop, as this should then give you an error to start debugging from? Thanks, Steve
Joyce Posted May 11, 2022 Author Posted May 11, 2022 Hi @Steve G When I refresh the report from PowerBI, i don't get any error, and looks like it has refreshed. But when I check on Hornbill report history , no report has run at the particular time. Regards, Joyce
Joyce Posted June 15, 2022 Author Posted June 15, 2022 Hi This problem is still ongoing. I was advised to schedule all the reports before running them in PowerBi but this has not resolve the refresh issue. Can someone advise if there are problems with report refresh? Thanks. Regards Joyce
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