Michael Sharp Posted March 23, 2022 Share Posted March 23, 2022 Is it possible to link a request to a board lane via BPM and also move this along during the BPM too? The old functionality used to work however creating a new BPM doesn't seem to allow for this? Regards and thanks, Mike. Link to comment Share on other sites More sharing options...
James Ainsworth Posted March 23, 2022 Share Posted March 23, 2022 Hi @Michael Sharp The Hornbill Automations for moving a card on a board can be found by selecting Board Manager under the Application option. Then select Card for the Entity. Let us know if this is what you are looking for. Link to comment Share on other sites More sharing options...
Michael Sharp Posted March 23, 2022 Author Share Posted March 23, 2022 @James Ainsworth I want to link a new request automatically from a board? Link to comment Share on other sites More sharing options...
Michael Sharp Posted March 23, 2022 Author Share Posted March 23, 2022 Seems to only have the option for creating/moving a flat card? Link to comment Share on other sites More sharing options...
James Ainsworth Posted March 23, 2022 Share Posted March 23, 2022 The key to this is using the Key field. Boards Manger can work with other apps other than Service Manager so the Application and Key fields need to be populated. The Key field is simply the Global variable for the request ID. Link to comment Share on other sites More sharing options...
Michael Sharp Posted March 23, 2022 Author Share Posted March 23, 2022 Ah ok, thanks @James Ainsworth - super helpful and will have a go tomorrow! Mike. Link to comment Share on other sites More sharing options...
Steve Giller Posted March 24, 2022 Share Posted March 24, 2022 11 hours ago, Michael Sharp said: I want to link a new request automatically from a board? Can you explain what you mean here? The original description of 17 hours ago, Michael Sharp said: Is it possible to link a request to a board lane via BPM seems to state the opposite, so I'm definitely misunderstanding your requirements. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now