Duplicate Custom Fields in the same IC - is it possible?

[Sam P]

Is there a way I can use the same Custom Field (h_summary or h_custom_a etc) for two different fields in the same Intelligent Capture?   By using a radio button/dropdown and Override Flags/Conditions, only one of them could ever be answered so there is no risk of data being overwritten.  Thanks

 

[Steve Giller]

I'm fairly sure that can't be done.

The option here would be to combine the Intelligent Capture answers into a Custom Field in the BPM.

For example you could use an Update Request node to set Custom A to &[functions.pcf("question_1","answer_1")]&[functions.pcf("question_2","answer_2")]

As only one of these values is populated Custom A will be either &[functions.pcf("question_1","answer_1")] or &[functions.pcf("question_2","answer_2")]

Alternatively you could have a decision node and branch on whether &[functions.pcf("question_1","answer_1")] or &[functions.pcf("question_2","answer_2")] has a value, then populate Custom A accordingly.

[Sam P]

19 minutes ago, Steve Giller said:

For example you could use an Update Request node to set Custom A to &[functions.pcf("question_1","answer_1")]&[functions.pcf("question_2","answer_2")]

As only one of these values is populated Custom A will be either &[functions.pcf("question_1","answer_1")] or &[functions.pcf("question_2","answer_2")]

Ah @Steve Giller this may well work for what I want, I will give it a try.  Thanks!