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Unable to change service owner


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I changed the owner of a service from me to a colleague and now get a message saying 

"This service has no owner"  I can't change it back to me or to anyone else.

Just thought I'd ask before logging a support call if anyone else had anything similar?



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Guest Ehsan

Hi @HGrigsby,

This will be addressed in the next Service Manager update which is due to be released within the next two weeks. In the meantime, we do have a workaround available. If you could send me a direct message with an API Key (https://wiki.hornbill.com/index.php?title=API_keys), I will be able to update the service's owner through the back-end. Please provide us with the service Id (or the URL to the service details page) and the user Id that you would like to update the owner to.


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