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SNOW Asset Import user assignment


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Hi, we are planning on implementing asset importing from SNOW. We want to establish whether assets imported from SNOW will be automatically linked to users within Service Manager. Could anyone advise please? Thanks! M

 

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  • 3 weeks later...

Yes - Removing only the data that was imported during the SNOW import run and not the data that is already there. Deleting any assets created in the SNOW import process alone, without deleting anything else. 

An "undo" so-to-speak. 

Will the utility here https://wiki.hornbill.com/index.php?title=Hornbill_Clean_Utility allow this?

Thank you

Melissa

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@Melissa Gurney sure, you can apply filters to the clean utility config to remove a specific set of assets, as per the documentation:

image.png

I'd recommend running both tools in dryrun mode first, and review the output in the logs, before running either in live mode.

Cheers,

Steve

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