Melissa Gurney Posted March 7, 2022 Share Posted March 7, 2022 Hi, we are planning on implementing asset importing from SNOW. We want to establish whether assets imported from SNOW will be automatically linked to users within Service Manager. Could anyone advise please? Thanks! M Link to comment Share on other sites More sharing options...
Steve Giller Posted March 7, 2022 Share Posted March 7, 2022 @Melissa Gurney The wiki documentation indicates that the Owned By and Used By values can be populated by the import, so a properly configured import will be able to link Assets to Users. Link to comment Share on other sites More sharing options...
Melissa Gurney Posted March 24, 2022 Author Share Posted March 24, 2022 Thank you Steve. Can I ask, is there a way of "undoing" an import, so to speak? As in is there a way of running a Snow import and then removing the data that was imported afterwards? Thank you, M Link to comment Share on other sites More sharing options...
Steve G Posted March 25, 2022 Share Posted March 25, 2022 Hi @Melissa Gurney, When you say removing the data afterwards, are you meaning that you want to delete any assets that were created during the import process? If so, we have the Clean Utility that can do what you need. Thanks, Steve Link to comment Share on other sites More sharing options...
Melissa Gurney Posted March 25, 2022 Author Share Posted March 25, 2022 Yes - Removing only the data that was imported during the SNOW import run and not the data that is already there. Deleting any assets created in the SNOW import process alone, without deleting anything else. An "undo" so-to-speak. Will the utility here https://wiki.hornbill.com/index.php?title=Hornbill_Clean_Utility allow this? Thank you Melissa Link to comment Share on other sites More sharing options...
Steve G Posted March 25, 2022 Share Posted March 25, 2022 @Melissa Gurney sure, you can apply filters to the clean utility config to remove a specific set of assets, as per the documentation: I'd recommend running both tools in dryrun mode first, and review the output in the logs, before running either in live mode. Cheers, Steve Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now