Adrian Simpkins Posted March 1, 2022 Share Posted March 1, 2022 Hi all I am unsure if this has been highlighted but there appears to be some issues with updating an email template in the new Admin front end in Service Manager. When making some text changes to a template the Save Changes button remains un-selectable and doesn't become 'active' after making any changes so you are unable to amend the text in an email template in the front end. We have made the change in the old Admin back end function. Image below shows an email where I have changed the text but the Save button remains unavailable: Many thanks Link to comment Share on other sites More sharing options...
James Ainsworth Posted March 1, 2022 Share Posted March 1, 2022 Hi @Adrian Simpkins Thanks for posting. I've replicated your issue. I'll make sure the appropriate teams are aware of this. 2 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted March 1, 2022 Author Share Posted March 1, 2022 Thanks James, if you want me to raise as a support ticket please let me know Many thanks as always Link to comment Share on other sites More sharing options...
James Ainsworth Posted March 1, 2022 Share Posted March 1, 2022 I think we are OK without the support ticket. These updates and fixes for the new admin view are coming through quite fast so I would expect to see a fix for this possibly in the next 48 hours. I'll confirm with the developers and post back here if I have any updates . 1 Link to comment Share on other sites More sharing options...
James Ainsworth Posted March 1, 2022 Share Posted March 1, 2022 I can confirm that a fix has been completed and should be available in the next update. 2 Link to comment Share on other sites More sharing options...
SJEaton Posted March 2, 2022 Share Posted March 2, 2022 Thanks James Link to comment Share on other sites More sharing options...
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