yelyah.nodrog Posted February 18, 2022 Posted February 18, 2022 Morning all, Wondering if anyone can help me, im trying to find out the last log on for all full users, now I know I can see last logon in the admin side in the users section but i cant pull a report from there. So i have two questions around this. Firstly, what table does the last login time sit under, i have tried searching database direct but am not getting any results. Secondly, a lot of our staff leave there computers on 24-7 (I know not great for the planet) so it could show that they last logged on 2 weeks ago but they have been working every day. Is there another field somewhere that captures the last time the said users made any changes to the system, logged a ticket, resolved one, updated one, sent a email etc...? If so where is it? Many thanks H
Keith Stevenson Posted February 18, 2022 Posted February 18, 2022 Yelah,nodrog, Even if staff leave the PC on for 24/7 you dont have to leave the session logged in. If you set the idle timeout to 1 hour it will time out, forcing them to re-login to Hornbill. Kind Regards Keith Stevenson
Guest Paul Alexander Posted February 18, 2022 Posted February 18, 2022 @yelyah.nodrog The 'last logon' field is in the sys_accounts table under h_last_logon I don't know how to do this, but maybe there's a way of getting the 'h_datelastmodified' field from the h_itsm_requests table to tell you who last updated any requests (presumably you could filter the requests to show the last 2 weeks or something?)
nasimg Posted February 18, 2022 Posted February 18, 2022 As @Paul Alexander mentioned its in the sys_accounts table under h_last_logon. I've attached a report I use which has the value, ignore the custom attrib fields (I use for recharging depts) but hopefully gives you the last logon info. Nasim ng-license-accounting-incl-blank-attrib-and-cost-code.report.txt
yelyah.nodrog Posted February 21, 2022 Author Posted February 21, 2022 @nasimg many thanks for this it has been really helpful. H 1
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