Dave Longley Posted February 10, 2022 Posted February 10, 2022 (edited) I am looking at your demo site and i was wondering what setting I need to enable to show the colours when a ticket has last been updated by an analyst? e.g. Edited February 10, 2022 by Dave Longley
James Ainsworth Posted February 11, 2022 Posted February 11, 2022 Hi @Dave Longley Thanks for your post. This information can be found here: https://wiki.hornbill.com/index.php?title=Request_List#Last_Updated_By Hope that helps. James
Dave Longley Posted February 11, 2022 Author Posted February 11, 2022 @James Ainsworth - i have tried to search for this: but nothing is coming up
James Ainsworth Posted February 11, 2022 Posted February 11, 2022 Hi Dave, It looks like these have been moved under the "Advanced Settings". You'll need to select the check box to include them.
Dave Longley Posted February 11, 2022 Author Posted February 11, 2022 cheers @James Ainsworth, worked a treat
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