Ann-MarieHolloway Posted February 7, 2022 Share Posted February 7, 2022 Good Afternoon, Looking at some C.I. on our asset register as we have an owner for each asset. Is it possible to have the asset owner as a role, instead of a user? That way if that user leaves the organisation, we don't have to update every asset. Many Thanks Ann-Marie Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 7, 2022 Share Posted February 7, 2022 Hi @Ann-MarieHolloway Could I confirm if you want to use the Owner field for this? If an asset is being reallocated to another user when someone leaves the organization, that would suggest to me that they don't own the asset, but rather they use the asset. An asset can be switched to a shared asset where you can assign different Groups that use the asset. A group could be one or more users. The Owner field can be useful to identify assets that are actually owned by the user (bring your own device to work). There is also a department field available on assets that would allow you to specify which department the asset belongs to. I've seen other Hornbill admin remove/hide the Owner field on assets as their employees don't typically own the assets that they use at work. There are also Hornbill Automations that you can use on a Leaver Process that would automatically remove a user from the assets that they use. Let us know if any of this helps or if you have some more questions. Link to comment Share on other sites More sharing options...
Ann-MarieHolloway Posted February 8, 2022 Author Share Posted February 8, 2022 HI @James Ainsworth Thanks for getting back to me. We use the 'Owner' field to add our CTO, as he 'owns' all IT assets. The 'User' field is then filled with whoever that particular asset is allocated to. We would rather use the Role as the Owner, as that way it will not change when someone leaves or enters the role. Link to comment Share on other sites More sharing options...
samwoo Posted February 8, 2022 Share Posted February 8, 2022 +1 1 Link to comment Share on other sites More sharing options...
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