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need routing rule to exclude email address(s)

Stuart Torres-Catmur

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We have set up a rule to ensure emails sent to the given mailbox only raise requests if received from our partners in LB redbridge.   All other incoming mail to that mailbox remains in the InBox and is triaged by the team concerned.  The rule below also excludes most generic emails addresses as these tend not to have the firstname.lastname format. 

mailbox='psprocure' and fromAddress LIKE '%.%@redbridge.gov.uk%'

However, there is one generic email address often used by Redbridge that does have a firstname.lastname format: Customer.CC@redbridge.gov.uk

Is there an expression we can use in the rule to exclude this specific address please? We don't need to block the address, just don't want it to raise requests.

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