Berto2002 Posted January 26, 2022 Share Posted January 26, 2022 I am trying to work out SAM. I go here: https://live.hornbill.com/xxx/servicemanager/softwareassetmanagement/ and I see nothing: I have the Role "Software Asset Management User". There does not appear to be a "Software Asset Management Manager" to mirror other Role types. There is no Wiki page on SAM itself and the closest I could see was: Manage Vendors, Products, Versions - Hornbill I have created a Vendor and Product for Service Manager: And I have associated that with a Cloud Software Asset thus: But it still does not appear on the page (see first diagram). I'm a bit stuck on how to get things on this list and how to manage them. Can anyone point me in the right direction, please? What is the relationship between a Vendor in this section and a Supplier (they should be the same). Link to comment Share on other sites More sharing options...
samwoo Posted January 26, 2022 Share Posted January 26, 2022 Seems like some exciting upcoming new functionality. Following this thread.... Link to comment Share on other sites More sharing options...
James Ainsworth Posted January 26, 2022 Share Posted January 26, 2022 I'll try and get some more information on this. I believe that it might be related to ITOM which can do scans on computers to pull back their installed apps. 1 Link to comment Share on other sites More sharing options...
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