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Software Asset Management; so how does it work? No specific Wiki info?


Berto2002
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I am trying to work out SAM.

I go here: https://live.hornbill.com/xxx/servicemanager/softwareassetmanagement/ and I see nothing:

image.thumb.png.3b34d13e901e7ea2b818a15127a72ab5.png

I have the Role "Software Asset Management User". There does not appear to be a "Software Asset Management Manager" to mirror other Role types.

There is no Wiki page on SAM itself and the closest I could see was: Manage Vendors, Products, Versions - Hornbill

I have created a Vendor and Product for Service Manager:

image.png.e28fcedf7b1ab791c035c7a48ceede23.png

And I have associated that with a Cloud Software Asset thus:

image.thumb.png.704d142eeeef1d5a4b5038983f8a63c1.png

But it still does not appear on the page (see first diagram).

I'm a bit stuck on how to get things on this list and how to manage them. Can anyone point me in the right direction, please?

What is the relationship between a Vendor in this section and a Supplier (they should be the same).

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