New Update: Service Manager (2491)

[Harry Hornbill]

Hello everyone,

The latest update of Service Manager (2491) has been released to live.

The change log for this update is as follows:

Change

• Catalog's Id is now shown as a tooltip on the catalog title in the service form.
• The conditions in Custom Buttons now include 'Source Id', 'Source Type' and 'Customer Type'.

Fix

• Task completion posted to timeline with a post type of "Update" rather than "Task". {PM00170603}
• Service Portal FAQs redirect to Employee Portal. {PM00170376}
• View requests belonging to retired services in Self Service. {PM00169999}
• Error sending an email from a request with a suspended process. {PM00170258}
• Enabling Preview Mode on the email tab in the request details page does not update the setting. {PM00170514}
• Incorrect year is considered in January when using the 'Previous Month' requests list filter. {PM00170508}
• Corrected the tooltip on the Location Type attribute in the asset type form. {PM00170440}
• Translations are not displayed on the Site details form in the Employee Portal. {PM00170232}
• Select a basic user when populating the 'Used By' option in 'Requests > Assets > Update *' Hornbill Automation tasks. {PM00170211}