Accessibility - custom message

[nasimg]

I've had a long discussion with a user with accessibility needs where he suggested having a box where he could type a message. The idea being for special requirements - eg. phone me rather than email.

Although I can do this using custom fields, I was thinking something in the users profile area (that they can access) might be a better place - this could than update a banner/or customer field on any requests they have.

Nasim