Jump to content

Self Service Requests logged per day per calendar month report


Alisha
 Share

Recommended Posts

Hello,

We would like to create a report of the total number Self Service requests logged per day per calendar month. We have tried to group by h_datelogged but this is not working.

How can we do this please?

Many thanks,
Alisha

Link to comment
Share on other sites

On 1/5/2022 at 1:50 PM, Alisha said:

We have tried to group by h_datelogged but this is not working

@Alisha - It won't work... because the h_datelogged is a DATETIME filed, thus also stores the time (to the second). So grouping on this field with the purpose of having a group by day is not possible.

The report itself will require a "custom" or runtime column where the time is "stripped" from h_datelogged which will allow the said group. Unfortunately this is not possible in current reporting functionality in HB. I can only suggest to make use of the powerBi integration. Have the report in HB output the "bulk" data you need then use powerBi to have this formatted further, such as the group by date.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...