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Email Back Button doesn't work

Stuart Torres-Catmur

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In Service Manager, when one Views an email from the timeline, it opens the email in a separate browser tab.  In that screen, there are several buttons relating to the email (reply, forward, etc.) and the Back button.  This used to take you back to the request screen.  Now it appears to do nothing.  Is this now a redundant feature given that the request screen is already open in another tab?

Email Back Button doesn't work.jpg

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