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Shared Mailbox - Subfolder's


Jack_Podmore
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Hi all, 

Within our instance we have subfolders in our shared mailbox with routing rules for emails to be pushed to certain folders. The mailbox message indicator doesn't increase unless emails hit the "Inbox" folder meaning we will either have to push everything to the main folder or be constantly checking. 

Is there a setting at all or anything that can be done to assist with this? 

image.png.b54856fc63c0be9e03b0349d143bd00c.png

Many thanks

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