Cecilia Blumenstock Posted November 10, 2021 Share Posted November 10, 2021 Is there a way to set up an automatic email reply when a incoming email fails to update the request? Currently, the routing rule sends these "failed" emails to a specific folder but it would be good to inform the customer that the request was not updated. Link to comment Share on other sites More sharing options...
Victor Posted December 8, 2021 Share Posted December 8, 2021 @Cecilia Blumenstock not possible currently ... Link to comment Share on other sites More sharing options...
Cecilia Blumenstock Posted December 9, 2021 Author Share Posted December 9, 2021 @Victor can you add this as product enhancement request? Thank you! Link to comment Share on other sites More sharing options...
Victor Posted December 9, 2021 Share Posted December 9, 2021 4 hours ago, Cecilia Blumenstock said: can you add this as product enhancement request? I'm afraid I cannot. This is something for @Ehsan to consider perhaps. Link to comment Share on other sites More sharing options...
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