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Logged requests not going through


StephC

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Hello,

We have had reports from different people now that when trying to raise requests on our portal it appears as though it isn't going through. It is actually going through, just gets stuck on the processing screen for them like this.
image.thumb.png.9c0bc08c08c16ae1cce876af2b7165b9.png

 

Could someone advise where the problem might be? I don't believe we have changed anything on our system recently for this.

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