Organisation filters not behaving as expected

[Berto2002]

I am reviewing my organisations and the filters are not doing what I expect. Can anyone help please?

Firstly, when I select Division from the filter I am expecting to see my Divisions but none are showing:

And yet when I go into a Company and see the list of Divisions, I clearly have some!

The same is true for Department which sits in the next level 'down'. My filter on "Department" shows nothing on the high-level Org view but I have loads of them:

This is making it very difficult for me to reliably review what we have because I cannot get the Division view.

This has become visible because there is a node in the PCF that uses the Group Picker - Departments but I am unable to view all those departments in the back-end through that filter:

[Steve Giller]

If the Departments aren't at the root level you'll need to change the dropdown to 'Search in the and child levels'

[Berto2002]

Doh, another own goal for me there. I thought I'd tried that and it wasn't showing. Thanks and sorry!