Supplier Manager - Create new supplier button not responding

[Will J Douglas]

Hi,

I'm trying to add a new supplier in Supplier Manager.

Click on Supplier Manager, click the +, click on create new supplier button.   Nothing happens and no error messages.

Tried on multiple days and different web browsers, cleared browse cache etc.

Regards,

Will.

[James Ainsworth]

Hi Will,

Thanks for your post.   I'm not aware of any issues regarding the creation of new Suppliers.  Had you been able to create suppliers previously? Can you confirm that the user that you are logged in as has either one of the available Supplier Manager roles?  Supplier Administrator or Supplier User.

 

[Victor]

@Will J Douglas the issue has been fixed in your instance.

@James Ainsworth the issue was caused by a defect (has been fixed and deployed) but there might be (older) data in some instances that need to be manually corrected.

[Will J Douglas]

@Victor

@James Ainsworth

Confirmed this is now fixed. 

Thanks,

Will.

[Michael Sharp]

This is affecting us but if you move the mouse to another area of the screen and come back, it works