Alistair Young Posted October 12, 2021 Share Posted October 12, 2021 Hi all, hopefully a quick question: some of our Service Manager users are able to edit PCF text answers, but some can't - even those with admin roles. Is there a specific role that controls this? Thanks - Alistair Link to comment Share on other sites More sharing options...
David Hall Posted October 12, 2021 Share Posted October 12, 2021 Hi @Alistair Young There is a specific application right updateAnswers for Service Manager and by default this should be assigned to the roles Service Manager Delete Questions and Service Desk Admin roles. Hope that helps? Kind Regards, Dave Link to comment Share on other sites More sharing options...
Alistair Young Posted October 13, 2021 Author Share Posted October 13, 2021 23 hours ago, David Hall said: Hi @Alistair Young There is a specific application right updateAnswers for Service Manager and by default this should be assigned to the roles Service Manager Delete Questions and Service Desk Admin roles. Hope that helps? Kind Regards, Dave Thank you Sir! Link to comment Share on other sites More sharing options...
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