Jeremy Posted October 11, 2021 Share Posted October 11, 2021 This morning when searching within requests to link them or using the global search for Problems for example the search returns nothing e.g. Please can this be looked into as this is causing our service desk issues this morning. Link to comment Share on other sites More sharing options...
Victor Posted October 11, 2021 Share Posted October 11, 2021 @Jeremy the indexing service suffered a failure this morning in your instance. Our infrastructure team is aware and they have planned a maintenance exercise overnight to rebuild the index data. Link to comment Share on other sites More sharing options...
Jeremy Posted October 11, 2021 Author Share Posted October 11, 2021 @Victor thank you, I will feed this back to our teams. Link to comment Share on other sites More sharing options...
Victor Posted October 12, 2021 Share Posted October 12, 2021 @Jeremy just checking if this is now working ok for you ... Link to comment Share on other sites More sharing options...
Jeremy Posted October 13, 2021 Author Share Posted October 13, 2021 @Victor yes all working, thanks to the team for sorting this for us Link to comment Share on other sites More sharing options...
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