Jump to content

the "lock assign" function is not working


Gary@ADL

Recommended Posts

hi guys, we have recently locked down the ability to assign tickets (or so we thought) until the ticket has been prioritised and categorised.

The problem we are seeing, is that even though the "assign" button is greyed out, it doesnt stop you using it. it just works exactly as normal.

 

please can this be fixed? or are we doing something wrong?

 

image.png.b02475bde7477ee20f11e7e1f83d915c.png

 

 

image.thumb.png.56d2daec944ef583eb3b0a73c6509784.png

thanks 

 

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...