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Mark (ESC)
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I'm not seeing that issue on my test Instance.

If it persists after clearing the Browser cache, can you check whether going directly to the page with https://admin.hornbill.com/[INSTANCE_NAME]/app/com.hornbill.servicemanager/reporting/ lets you access the reports, please?

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Reports page is now working correctly, the page is now displaying our reports. 

We did nothing to resolve this, so something must have resolved itself overnight. @Alisha 

The SSO SAML we will update over the weekend when the service desk is closed.  :rolleyes:

The SSO SAML banner is now appearing on the admin home page :), whereas before we only noticed it when going to the reports page.

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