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Adding Task Result to Summary Field on Request?


Ben Maddams

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Hi all,

I'm trying to add the result of a task created as part of a business process, to the summary field of the incident.

i.e the task returns a "date" and this is automatically added to the ticket summary, so instead of reading "End Date:" it will read "End Date:" then append the task result
to the end. Is this possible? When adding a node to update the summary, I can't seem to get the syntax right for adding the result field from the task?

Many thanks,

Ben

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