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Report for Re-assigning Requests


AmyW

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We have a team in Hornbill that gets assigned requests where they don't know who should have the request and then they are reviewed and moved on.

For training purposes we would like to know who to get a report of who is assigning the requests to this particular team.

I have tried to create a report and I can identify the requests that have been assigned to that team using the table "H_itsm_request_team_assignment" however I cannot seem to find a field or table that can tell me who actually assigned it to the team in the first place.

It is logged on our timeline of that request, is anyone able to help me?

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