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New Update: Service Manager (2341)

Harry Hornbill

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Hello everyone,

The latest update of Service Manager (2341) has been released to live.

The change log for this update is as follows:

  • Chart displays incorrect data when the filter includes the condition 'Last Updated By Type'. {PM00168876}
  • Asset is not linked to a customer via 'Request > Assets >Add Customer Assets' Hornbill Automation when the handle is different from the user's name. {PM00168681}
  • Sharing assets with a user with a long name causes display issues {PM00168726}
  • Link customer's owned assets to request via BPM failing to find assets {PM00168681}
  • Issue with FAQs where if there is more than 1 image only the first 1 is displayed on portals / knowledge {PM00168879}
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