bug? 'Open Post' action opens new tab, but does not load the post itself - affects Workspaces and Timeline Posts

[Martyn Houghton]

When using the 'Open Post' option on a post in workspaces or from a Request timeline the new tab opens and the main elements appear but not the actual post.

 

You have to do a browser refresh to get it to load the whole page.

 

Cheers

Martyn

[Martyn Houghton]

This possibly related to the My Timesheet left hand widget as this opens on the new tab.

[Steve Giller]

Which Browser are you using? I'm not able to reproduce this from Workspace or Timeline posts in Chrome or Edge, I wondered if it might be browser-specific?

Are there any errors in the Browser when it opens without displaying the post that disappear when refreshed?

[Martyn Houghton]

@Steve Giller

I use Chrome and can also replicate it on Edge.

No apparent errors or timeouts in the Browser Development Console.

Cheers

Martyn

[TrevorHarris]

I'm unable to replicate either,  one possibility would be if the user didn't have permissions to view the post however if refreshing the page makes the post appear that wouldn't seem to be the problem?  I will look to improve the error handling here to see if that can help identify the problem

 

[Martyn Houghton]

@TrevorHarris

I believe the issue is related to the My Timesheet widget on the righthand side which for me opens automatically on the new tab.

Let me know If you want to do a screen share as I can replicate.

Cheers

Martyn

[TrevorHarris]

@Martyn Houghton

You are correct it is to do with the timesheet widget in the Right hand panel, thanks to your suggestion I have now been able to replicate and we look at creating a fix for this issue

Thanks

Trevor