Guest Ehsan Posted September 1, 2021 Share Posted September 1, 2021 All, This is an important message that contains information on how to ensure the Service Manager application continues to run smoothly after 1st October. In January 2018, the APIs listed below were deprecated from the Service Manager application. We encourage our customers to review integrations with Hornbill to confirm that these APIs are no longer in use. Asset -> updateAsset (https://api.hornbill.com/apps/com.hornbill.servicemanager/Asset?op=updateAsset) AssetsBasic -> updateAssetBasic (https://api.hornbill.com/apps/com.hornbill.servicemanager/AssetsBasic?op=updateAssetBasic) AssetsComputer -> updateAssetComputer (https://api.hornbill.com/apps/com.hornbill.servicemanager/AssetsComputer?op=updateAssetComputer) AssetsComputerPeripheral -> updateAssetComputerPeripheral (https://api.hornbill.com/apps/com.hornbill.servicemanager/AssetsComputerPeripheral?op=updateAssetComputerPeripheral) AssetsMobileDevice -> updateAssetMobileDevice (https://api.hornbill.com/apps/com.hornbill.servicemanager/AssetsMobileDevice?op=updateAssetMobileDevice) AssetsNetworkDevice -> updateAssetNetworkDevice (https://api.hornbill.com/apps/com.hornbill.servicemanager/AssetsNetworkDevice?op=updateAssetNetworkDevice) AssetsPrinter -> updateAssetPrinter (https://api.hornbill.com/apps/com.hornbill.servicemanager/AssetsPrinter?op=updateAssetPrinter) AssetsSoftware -> updateAssetSoftware (https://api.hornbill.com/apps/com.hornbill.servicemanager/AssetsSoftware?op=updateAssetSoftware) AssetsTelecoms -> updateAssetTelecoms (https://api.hornbill.com/apps/com.hornbill.servicemanager/AssetsTelecoms?op=updateAssetTelecoms) Charts -> smReorderCharts (https://api.hornbill.com/apps/com.hornbill.servicemanager/Charts?op=smReorderCharts) Faqs -> updateFaqViewCount (https://api.hornbill.com/apps/com.hornbill.servicemanager/Faqs?op=updateFaqViewCount) GenericFilter -> smGetCustomFilters (https://api.hornbill.com/apps/com.hornbill.servicemanager/GenericFilter?op=smGetCustomFilters) Requests -> getLinkedRequestsForClosure (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=getLinkedRequestsForClosure) Requests -> getLinkedRequestsForResolution (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=getLinkedRequestsForResolution) Requests -> guestAttachFile (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=guestAttachFile) Requests -> guestAttachFileFromSession (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=guestAttachFileFromSession) Requests -> guestCanViewRequest (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=guestCanViewRequest) Requests -> guestGetFileAttachmentInfo (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=guestGetFileAttachmentInfo) Requests -> guestLogRequest (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=guestLogRequest) Requests -> lookupCustomerEmail (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=lookupCustomerEmail) Requests -> smGetDetails (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=smGetDetails) Requests -> smGetReqDetails (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=smGetReqDetails) Requests -> updateTimeline (https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=updateTimeline) Services -> deleteService (https://api.hornbill.com/apps/com.hornbill.servicemanager/Services?op=deleteService) Services -> smCreateService (https://api.hornbill.com/apps/com.hornbill.servicemanager/Services?op=smCreateService) Services::smSelfServiceGetService (https://api.hornbill.com/apps/com.hornbill.servicemanager/Services?op=smSelfServiceGetService) Kind regards, Application Development Link to comment Share on other sites More sharing options...
Guest Ehsan Posted September 20, 2021 Share Posted September 20, 2021 All, With the 1st October approaching, this is a gentle reminder to request for integrations with Hornbill to be reviewed to confirm that deprecated APIs are not in use. Kind regards, Application Development Link to comment Share on other sites More sharing options...
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